AndyGregory
06-29-2012, 03:39 AM
PHP helpdesk service has a history where it is able to remember per-client issues, it will help customers establish common, reoccurring problems, which it can then deal with quickly and efficiently.Using PHP as programming language and MySQL as database is a good choice when developing your SaaS solution.
PHP helpdesk system allows both operators and customers to create a ticket. These tickets are assigned to operators for direct support to customers.Once created, the tickets can be edited, put on hold, reallocated, or closed.When operators log into the system, they receive and view the tickets assigned to them.
PHP helpdesk system allows both operators and customers to create a ticket. These tickets are assigned to operators for direct support to customers.Once created, the tickets can be edited, put on hold, reallocated, or closed.When operators log into the system, they receive and view the tickets assigned to them.